Application deadline: Friday 9th May

About Us

Ticket Tailor is committed to empowering a diverse range of event creators through simple and affordable ticketing. But that’s not all – we’re also on a mission to make sure that every single ticket sold has a positive impact on all stakeholders – our team, our planet and the communities we operate in. We call this "Growth on Purpose" and are proud to be a certified B Corp, officially putting business for good at the centre of everything we do.

Last year, over 10 million orders were placed through the Ticket Tailor platform, for all types of events from art installations to water parks. We have a world-class NPS score, and pride ourselves in building a simple platform built with a customer-first mindset.

We're a fully independent, profitable, and bootstrapped company meaning we don’t have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul.

We’re a hybrid team, working from our Hackney office.

About The Role

Note: This is a part-time (3 days/week), 12-month maternity cover contract. Ideal start date Monday 30th June 2025.

Ticket Tailor has enjoyed strong and consistent growth over its 14 year existence. A blend of organic word-of-mouth growth, strong SEO performance and tactical paid spend has allowed us to become an industry-leading ticketing platform – acquiring thousands of new box offices every month.

We’re fundamentally a Product Led Growth business that benefits from a feature-rich platform, exceptional customer support and unbeatable prices. Over the last few years we have heavily invested in our brand positioning to build a strong identity as the world’s most-loved ticketing platform – and we’re reaping the rewards of that with over 5x growth in the last 5 years.

We’re excited to bring on a Growth Marketer to spearhead our growth over the next year. We’re looking for someone to join us on a 3 day per week, 12 month fixed term contract, to support the maternity leave cover of our Head of Marketing. The role will be primarily focused on driving our core paid and organic acquisition channels, to grow the number of event organisers on the platform.

In this role, you’ll be the key point of contact with our agencies and contractors who help run our acquisition channels, and you’ll have ownership of top line awareness, through to sign-up conversion.

You’ll report into, and work closely with, our Managing Director to monitor and optimise overall performance and budgets to support Ticket Tailor’s overall growth goals. You’ll be supported by a stellar internal team, as well as a blend of agencies and contractors to help with execution.

This is a unique opportunity to make a real impact at a fast growing, profitable, purpose-driven and independent scale up, within an exciting and tangible industry.

What you’ll be doing in the role

🎯 Own and deliver on our acquisition channel strategy.

👁️ Maintain overall visibility of our acquisition channels, optimising performance and spend to support our growth targets.

🎬 Work with our video agency to develop a content strategy for paid and organic channels – ensuring creativity, quantity and consistency.

💸 Have oversight of our paid search and social spend – helping optimise and drive cross-functional improvements.

🗺️ Partner with our SEO agency to roll out technical and content improvements.

📍Track, report and provide insights on overall website and acquisition performance.

🤝 Work cross-functionally across the company to push projects forward and provide visibility on priorities.

This role will suit you if…

🦹 You have experience of operating at Senior or Head Of levels at fast-moving and scaling businesses.

🔭 You are a strategic operator – able to balance brand and strategy level vision, with on the ground execution.

🗂️ You are process driven and an expert at prioritising work.

📈 You have a strong background in paid media – with a proven ability to drive analysis, optimisations and to prioritise based on impact.

🧩 You understand the core principles and trends of SEO and would dive into technical and content discussions with ease.

👾 You have experience with some or all of the following tools: GA4, Google Ads, Meta Business Suite, Prismic CMS, Asana, Looker Studio (SQL skills an added bonus, if you can build your own reports)

🚀 You understand the dynamics and common strategies of PLG (Product Led Growth) B2B businesses

📊 You are analytically strong and enjoy using data to develop unique and actionable insights

⚖️ You’re excited about scaling businesses in a profitable and sustainable way, balancing ROI, as opposed to growth at all costs

🛠️ You take ownership of your work, from strategy to execution, with a focus on impact over effort

🤖 You are excited to use AI tooling to enhance your productivity and quality

The Process

1. A discovery interview to learn more about you (30 min remote video call)

2. In-person interview and task (max 90 mins at our Hackney office)

Diversity & Inclusion

At Ticket Tailor, we’re passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves.

As a Certified B-Corp, we lead from the front, and with purpose, to disrupt the ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way.

We believe that diverse teams enable us to have different perspectives and points of view, making us even stronger in achieving our goals. We encourage candidates from all backgrounds to apply and join us on our mission.

Compensation

As this is a contract role, we will agree a competitive day rate with the successful candidate.