About Us

Ticket Tailor is committed to empowering a diverse range of event creators through simple and affordable ticketing. But that’s not all – we’re also on a mission to make sure that every single ticket sold has a positive impact on all stakeholders – our team, our planet and the communities we operate in. We call this "Growth on Purpose" and are proud to be a certified B Corp, officially putting business for good at the centre of everything we do.

Last year, over 10 million orders were placed through the Ticket Tailor platform, for all types of events from art installations to water parks. We have a world-class NPS score, and pride ourselves in building a simple platform built with a customer-first mindset.

We're a fully independent, profitable, and bootstrapped company meaning we don’t have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul.

About The Role

We’re looking for an enthusiastic UI designer / developer to join our team, bringing creative flair and a confident and strategic design approach to our scaling platform. Ticket Tailor is packed full of useful features and supports a huge variety of event organisers; this means it is critical we drive for simplicity, ease of use and consistency, with visual appeal in mind throughout the customer experience.

You’ll work closely with our Head of Product Design on making our feature-rich application simple and a joy to use for our customers and ticket buyers. You will also play a key role in helping to build out our design system, ensuring the UI/UX of our components is world class and always readily available for our Product and Tech team to use off-the-shelf.

We’re a small team, so you'll have lots of opportunities to provide input into the wider product and design system. This is a unique opportunity to be part of the driving design force behind a rapidly growing platform used by 30k event organisers all over the world.

What you’ll be doing in the role

• Design features and optimise UI/UX for our mass market initiatives, with a focus on simplifying UI to help us achieve mass market impact
• Design new components for our design system that can be used across the business
• Code frontend of features and UI components using HTML/CSS/JS
• Ensure our core frontend code is organised and is reusable across the business
• Assist our development team in building frontend code in a way that is consistent with our code standards
• Assist in modernising our frontend code and patterns
• Collaborate with the Head of Product Design on design system planning, strategy and rollout
• Work with our product managers and dev team to identify UI/UX improvements

This role will suit you if…

• You enjoy working in a small, collaborative team with a flat hierarchy
• You consider yourself part of the product team
• You strive for simplicity, and continually seek to maximise your impact in the work you deliver and how you manage your time
• You take a pragmatic and incremental approach to your work
• You enjoy constantly learning and have a growth mindset
• You use or are curious about using AI to enhance your productivity and quality

Helpful skills and experience

• Strong understanding of UX theory
• Prototyping and wireframing with tools such as Figma
• Fluency in HTML/CSS/JS
• Understanding of web applications and front end performance
• Use of a product analytics platform such as Pendo or Mixpanel is beneficial but not a core requirement
• Version control (Git) is beneficial but not a core requirement

The Process

1. An initial discovery call to learn more about you (30 minutes)

2. A coding task, to complete in your own time to show us your HTML, CSS, and JS skills (no more than 3 hours)

3. A technical interview call (30 minutes)

4. A design exercise and chat with the product team and culture interview (usually around 2 hours)

Diversity & Inclusion

At Ticket Tailor, we’re passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves.

As a Certified B-Corp, we lead from the front, and with purpose, to disrupt the ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way.

We believe that diverse teams enable us to have different perspectives and points of view, making us even stronger in achieving our goals. We encourage candidates from all backgrounds to apply and join us on our mission.