Product Developer (Mid - Senior)
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About Us
Ticket Tailor is committed to empowering a diverse range of event creators through simple and affordable ticketing. But that’s not all – we’re also on a mission to make sure that every single ticket sold has a positive impact on all stakeholders – our team, our planet and the communities we operate in. We call this "Growth on Purpose" and are proud to be a certified B Corp, officially putting business for good at the center of everything we do.
Last year, over 10 million orders were placed through the Ticket Tailor platform, for all types of events from art installations to water parks. We have a world-class NPS score, and pride ourselves in building a simple platform built with a customer-first mindset.
We're a fully independent, profitable, and bootstrapped company meaning we don’t have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul.
About The Role:
We're looking for a Product Developer to join our growing technology team. You'll work on delivering great features to our users, while building and maintaining our ticketing platform. We're constantly evolving and growing our product, and you will work closely with our product team to deliver new features for our customer base. You'll be part of an established team of developers of all experience levels, meaning you're constantly learning and encouraged to share your own knowledge.
We place a strong emphasis on ownership - we each own the tasks we deliver - from understanding the problem, to designing small blocks of long term value, to the quality of the solution delivered. We test all new features and deploy multiple times a day.
As a small team, you'll also have lots of opportunities to provide input into the wider technology decision making process, while sharing successes with the company.
Our Stack:
🦿 PHP is our primary language, and we use Laminas and Mezzio frameworks
🐦⬛ Apache & Varnish for our Web Servers & Caching
📊 RDS MySQL for data management
☁️ CloudFormation on AWS for our instance management
🌥️ Cloudflare for CDN, queueing and workers
🌪️ jQuery for Javascript
🌊 Github and Github Actions for source control and CI
This role will suit you if…
🦎 You favour pragmatic, user-centric solutions over perfection or best practise
👾 You strive for simplicity in your solutions and like to incrementally deliver small-pieces of long term value
🪼 You work from first-principles and design-first over copy-and-paste programming
🦅 You continually seek to maximise your impact in the work you deliver and how you manage your time
🦋 You enjoy ownership of small but meaningful projects and consider multiple stakeholders in your work
🐌 You see value in many types of testing, and want to work with Trunk Based Development, continually releasing small pieces of long term value to the platform
🐯 You’re equally happy collaborating with others and working on your own to solve deep complex problems in code
🔐 You value security, adopt a security mindset as you work, and ensure your squad follows secure practices
🗣️ You enjoy constantly learning and have a growth mindset
👀 You use or are curious about using AI to enhance your productivity and quality
Diversity & Inclusion
At Ticket Tailor, we’re passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves.
As a Certified B-Corp, we lead from the front, and with purpose, to disrupt the ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way.
We believe that diverse teams enable us to have different perspectives and points of view, making us even stronger in achieving our goals. We encourage candidates from all backgrounds to apply and join us on our mission.
The Process:
1. An initial discovery call to learn more about you (30 minutes)
2. A remote video interview with one of our tech leads, Emma, to discuss your technical background in more depth (60 Minutes)
3. A take-home tech test in any language of your choice (up to 3 hours)
3. An on-site workshop consisting of a systems design exercise, chat with the product team and culture interview (usually around 3 hours)
- Team
- Technology
- Locations
- London HQ 🏢
- Remote status
- Hybrid Remote
- Yearly salary
- 45,000 - 75,000
- Employment type
- Full-time
Perks & Benefits
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🏄🏻♀️ 25 days holiday + year end closure
A rested team is a successful team - we respect our evenings and weekends, and we offer 25 days holiday (plus bank holidays and 3 days end-of-year closure) which we encourage everyone to use
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🕐 Flexible working policy
Work should fit around life as much as possible, we allow 2-3 working days from home a week and operate a core working hours policy, so you can come in a bit later or leave earlier depending on your needs
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🤝 Trust
Micro-management is not our style, we encourage self-led working and celebrate autonomous thinking
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🧑🎓 £500 annual learning budget
No one is a self-made expert, we invest in our team with an annual learning budget of £500 and love to share what we’re learning in our weekly team highlights meeting
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🕺 Regular social & team events
Once a quarter we celebrate our successes as a team and every year we organise a short team trip to volunteer with our charity partners
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💛 Self care allowance
We want our team to look after themselves, so we offer an annual wellness allowance of £300 (for keeping fit, massages, mindfulness etc), as well as private healthcare which includes access to therapy, dental and optical care
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💰 Annual profit share
If we hit our growth goals, we distribute 15% of our profits to employees annually. This is split among the team based on the length of time at the company (but weighted heavily to the current year)
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🌍 Work from anywhere allowance
We offer everyone an up to 2-week period each year where you can work remotely from any location.
A small team with a big heart
At Ticket Tailor you’ll be part of a small, close-knit team working in a focussed but relaxed atmosphere. We take pride in everything we create and really care about what we do.
Whatever your role, everyone is encouraged and given the chance to grow and develop both by working together, and exposure to new experiences, as well as with time (and money) to learn about things that interest you. It’s easy to say, but our people really do enjoy their days.
London HQ 🏢
Product Developer (Mid - Senior)
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