Customer Success Specialist
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Perks & Benefits
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🏄🏻♀️ 25 days holiday + year end closure
A rested team is a successful team - we respect our evenings and weekends, and we offer 25 days holiday (plus bank holidays and 3 days end-of-year closure) which we encourage everyone to use
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🕐 Flexible working policy
Work should fit around life as much as possible, we allow 2-3 working days from home a week and operate a core working hours policy, so you can come in a bit later or leave earlier depending on your needs
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🤝 Trust
Micro-management is not our style, we encourage self-led working and celebrate autonomous thinking
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🧑🎓 £500 annual learning budget
No one is a self-made expert, we invest in our team with an annual learning budget of £500 and love to share what we’re learning in our weekly team highlights meeting
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🕺 Regular social & team events
Once a quarter we celebrate our successes as a team and every year we organise a short team trip to volunteer with our charity partners
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💛 Self care allowance
We want our team to look after themselves, so we offer an annual wellness allowance of £300 (for keeping fit, massages, mindfulness etc), as well as private healthcare which includes access to therapy, dental and optical care
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💰 Annual profit share
If we hit our growth goals, we distribute 15% of our profits to employees annually. This is split among the team based on the length of time at the company (but weighted heavily to the current year)
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🌍 Work from anywhere allowance
We offer everyone an up to 2-week period each year where you can work remotely from any location.
A small team with a big heart
At Ticket Tailor you’ll be part of a small, close-knit team working in a focussed but relaxed atmosphere. We take pride in everything we create and really care about what we do.
Whatever your role, everyone is encouraged and given the chance to grow and develop both by working together, and exposure to new experiences, as well as with time (and money) to learn about things that interest you. It’s easy to say, but our people really do enjoy their days.
London HQ 🏢
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