Business Development Representative
About Us:
At Ticket Tailor, our mission is to empower a diverse range of event creators by making it easy and affordable to sell tickets. Our flexible and fair pricing helps event budgets go further. First-class customer care means support is always on hand - day or night. And we pride ourselves in building a simple platform with a customer-first mindset. 💻💛
Our team is small but mighty, driven by feedback and focussed on simplicity. We issue over 1M tickets every month for events of all shapes and sizes – from the UK’s only floating puppet theatre to Beyonce-themed bottomless brunches and sell-out Santa’s grottos. 🍜🎅
We’re also the world’s biggest independent ticketing platform. With no investors to answer to, or unrealistic growth targets (at the expense of things that matter). This allows us to grow on purpose – with purpose – so that every event ticket sold with Ticket Tailor can have a positive impact. We're carbon neutral (having offset our entire history of emissions), donate to climate causes for every ticket sold, and most recently became a certified B Corp, joining a global community of businesses putting people and the planet first. 🌍🌳
About The Role:
This is an exciting opportunity to join a new sales team and make a big impact. As a leading ticketing platform, loved by event organisers around the world and growing rapidly - you’ll play a key role in working out how sales fits into our wider acquisition strategy. You’ll report to the Commercial Director and as a team you’ll define how sales works best for our business. You’ll learn to rapidly test, iterate and implement new ideas and have a frontline insight into how a successful tech business scales.
Your main responsibilities will be:
Develop ideas and strategies for how to reach event organisers, venues and attractions around the world, and introduce them to Ticket Tailor
Book outbound meetings through a combination of cold calls, emails, social outreach, networking, and independent research
Engage with prospects, convey the Ticket Tailor brand and articulate the product in an effective manner
Generate and manage the sales pipeline; maintain impeccable admin and update all activity in our CRM system
Lead efforts in building sustainable processes, and procedures
Work in conjunction with the Commercial Director to convert opportunities created into valuable sales qualified leads
Provide feedback to the business on how leads are responding to our product and proposition
Helpful skills and experience
Excellent verbal and written English
Ability to articulate with strong written and verbal communication skills
Self-motivated, proactive, flexible, curious
Analytical and problem-solving abilities
Ability to quickly pick up and understand how software works
Good time-management and organisational skills
A passion for engaging with people
Bonus if you have:
- Sales Experience: preferred but not essential
- An interest or prior involvement in the events space/industry
- Experience working with SaaS platforms
This role will suit you if you have…
A proactive approach to learning
High levels of emotional intelligence
A positive mindset by default, optimistic by nature and self motivating
Motivation to grow a business, sharing in that success and make a real difference to the company
A can-do, agile attitude necessary to thrive in a start-up environment
The Process:
- An introductory screening call
- An on-site interview with a presentation task
Our Benefits:
- £28,500 per annum (up to £40,000 OTE) 💰
- Annual profit share based on company growth 💛
- Generous budget to set up your working environment 💻
- £500 annual learning budget, including a Kindle upon joining 🎓
- £300 wellness budget (for gym, classes, massages etc) 🌿
- Private healthcare cover (including therapy, dental and optical) 🩺
- 25 days holiday (plus bank holidays) 🏝
- Flexible working hours and hybrid working (we operate 2 days in the office, 3 days from office model) 🏡
- Work in our lovely modern office in East London 🏢
- Team
- Growth
- Locations
- London HQ 🏢
- Remote status
- Hybrid Remote

London HQ 🏢
Perks & Benefits
-
🏄🏻♀️ 25 days holiday + public holidays
A rested team is a successful team - we respect our evenings and weekends, and we offer 25 days holiday (not including public holidays), which we encourage everyone to use
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🕐 Flexible working policy
Work should fit around life as much as possible, we allow 2-3 working days from home a week and operate a core working hours policy, so you can come in a bit later or leave earlier depending on your needs
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🤝 Trust
Micro-management is not our style, we encourage self-led working and celebrate autonomous thinking
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🧑🎓 £500 annual learning budget
No one is a self-made expert, we invest in our team with an annual learning budget of £500 and love to share what we’re learning in our weekly team highlights meeting
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🕺 Regular social & team events
Once a quarter we celebrate our successes as a team
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💛 Self care allowance
We want our team to look after themselves, so we offer an annual wellness allowance of £300 (for keeping fit, massages, mindfulness etc), as well as private healthcare which includes access to therapy
A small team with a big heart
At Ticket Tailor you’ll be part of a small, close-knit team working in a focussed but relaxed atmosphere. We take pride in everything we create and really care about what we do.
Whatever your role, everyone is encouraged and given the chance to grow and develop both by working together, and exposure to new experiences, as well as with time (and money) to learn about things that interest you. It’s easy to say, but our people really do enjoy their days.
Business Development Representative
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